)話說photobook worldwide做緊buy 1 get 1 free優惠, 我死趕難趕, 趕得切用佢呢個優惠做左wedding day既photobook, 雖然有優惠, 但價錢個人覺得都唔平, 100版連運費都要接近hkd700/本~
上星期一落order之後, 星期五就收到~ 好快~
睇第一本, 印出黎quality好似好過blurb好多...但到睇第二本, 就發現個封面有好明顯既"粒"痕...都算...到返屋企睇, 就發現更大既問題...
佢其中有4版係重覆左架﹗total頁數係岩, 但我有4版無左﹗
即刻上fb係佢個wall留言, 問可以點... 佢地第二日(星期六)覆我話會有同事contact我~
等到星期一, 無人contact我....
我再係fb問佢, 無人覆...
到今日, 星期二, 都係無人contact我...
我再係佢customer support果度send多次啦...send完佢話數分鐘後會收到confirmation email, 但我依家等左成個鐘啦, check 埋junk mail box, 無收到任何email﹗
我唔知係我心急定外國人做野係慢d？係個email system神神地？定係我已經俾佢地black list左定係我諗多左？定其實有咁大既discount就算收到次貨都無得換？定注定另一本一定係次貨佢地唔會同你仔細check就寄俾你？
有無bloggers遇過類似情況？我仲可以點做？其實佢係唔係唔會換返本岩既俾我架？
-------------------------------------------------------
20/4/2011
可能佢個automatic reply system超緩慢又或太多enquiries, 尋日我等左兩個幾三個鐘, 終於見到佢個email~
再過多陣, 佢地終於都有個"真人"同我聯絡, 叫我影d相俾佢地睇~ 尋晚一返到屋企第一時間影相send過去~ 剛剛食完lunch返黎check email, 佢已經話會即刻reprint過一本寄俾我, 而且都無叫我將本錯既寄返俾佢(如果要寄就真係又哂時間又哂錢~)
。等收埋本reprint既, 無問題既話, 件事就完滿解決~~~ 算佢地啦......Touchwood下次再幫襯佢地有咩問題既話, 唔好through fb同佢地講, 都係through正式email好d (不過佢個website麻麻地user-friendly, contact cs個位細到要用放大鏡睇咁滯...
), 如果唔係就學今次咁, 瞎搞一輪無結果......同埋佢個return policy寫明收到本photobook之後有問題要14日內連埋相片以書面提出, through fb反映, 處理唔到之餘仲拖慢左個進度, 過左14日就難搞嘞~~~ 
草,冷靜啲~~佢會換番比你O架~~~字o乍o麻,唔係值錢嘢,佢唔會衰o既~~
ReplyDelete[版主回覆04/19/2011 12:51:00]雀, 我真係好唔冷靜...大拿拿用左千幾蚊呀!!!! 佢真係唔會咁衰？ai...可能我真係無咩耐性呀....
係紙o乍o麻~~佢印過比你好快o乍~~佢唔會咁衰o既~~
ReplyDelete[版主回覆04/19/2011 12:53:00]我初初都好有信心佢會換返俾我架~ 但我屋企人都話人地過左海就神仙, 唔會睬我wor...再加上一路都無收到email.....
多謝你安慰呀, 個心都舒服d....
小草..我唸佢一定會印番比你ge..
ReplyDelete唔好咁擔心啦...外國既cs一向都係咁ge..
佢地一定會覆你架!!
[版主回覆04/19/2011 13:02:00]多謝你安慰呀louisa~~ 我真係有d抓狂啦.... 所以忍唔住係blog度講~~~ 希望真係如你所講啦!!
應該都係慢左覆你，等一等，我覺得佢地都會印過俾你，但你記住keep住追佢地呀~~
ReplyDelete[版主回覆04/19/2011 15:10:00]sisi, 我剛剛發現原來有個"正途"追佢地架...係fb問佢地又唔講....
外國cs好過香港而且一本兩本對佢地好濕碎啦，會印過的，唔好擔心~
ReplyDeletebtw, 我又係一嬲就唔可以「的啊了」，要夠口語化先表達到心中既憤怒~~~
[版主回覆04/19/2011 15:09:00]咁又係~ 我都諗無理由咁都唔做返好俾我....大陸就難講~~~~
bubibu, 我今朝直情忟到好似快打手咁砰砰拍拍打上面篇blog, 寫書面語真係難洩我心頭之恨呀~~~ hahahahah...
放心啦，可能係哩排做promotion多order先會覆慢咗啫。同埋佢都有return policy，等等添啦。 話時話，我真係無兩本書都逐頁check。但送咗比兩家後，暫時佢哋又無話印錯野。
ReplyDelete[版主回覆04/19/2011 15:06:00]我都無特登逐頁check, 但一揭兩頁都一模一樣, 好難唔發現呢...hahaha...
我搵返佢個return policy出黎睇, 原來要影埋相再寫信去既, 仲要within 14日, 好在搵左出黎睇, 如果唔係就白等(因為係fb問佢佢都無咁講...)~ 今晚返去快d影相send過去....睇下佢地點安排~
100版連運費接近hkd700--> 真係好貴!
ReplyDelete怪唔之得你甘嬲
[版主回覆04/19/2011 15:11:00]係呀!! 所以真係嬲爆架今朝~~~~ 同埋覺得自己有d黑仔lor, 人地印咁多本又唔見有錯wor...
唔會唔理你既 放心啦... 希望佢地send番一本新既比你
ReplyDelete[版主回覆04/20/2011 11:18:00]應該會既~~~ 我已經send左相過去嘞~ 希望快d有回覆~~
應該新倨本冇事O既~ 要信下佢地 (先)~~
ReplyDelete[版主回覆04/20/2011 16:27:00]我相信佢地會check清楚先寄過黎掛...如果唔係, 佢地真係搵自己黎搞~~~
恭喜晒搞掂了！^^
ReplyDelete[版主回覆04/20/2011 17:02:00]收到先算真係搞掂呀~~~
真係好啦...佢地repint過一本比你..一天都光哂啦..^^
ReplyDelete[版主回覆04/20/2011 23:56:00]個心安樂左好多~~ 希望佢reprint果本醒醒定定, 唔好再錯~~
攪掂就好啦。不過唔知係咪一做大promo就特別易出錯，我之前最差嗰本blurb又係做大promo時印
ReplyDelete[版主回覆04/20/2011 23:57:00]都真係唔奇, d單一定比平時多好多~~~
佢肯重新send 過俾你真係好
ReplyDelete唔洗再煩
[版主回覆04/21/2011 09:44:00]等收埋先知~~~ 如果佢遲遲都未寄到黎, 我又係要追~~~
攪掂就好啦!!
ReplyDelete[版主回覆04/25/2011 00:46:00]yeah! 尋日收到email, 寄緊過黎啦~~ =)